Privacy Policy

1. Information you give us

We collect the details you enter in our forms so we can answer you and check whether your market is open.

• Name, company name, email address, and phone number.
• Service area, crew size, average job value, and other qualification answers you choose to share.
• Messages you send us by form, email, or phone.
• Booking details when you schedule a strategy call through our scheduling tool.

2. Information collected automatically

• IP address and the approximate city, region, and country it maps to.
• Device type, browser, operating system, and screen size.
• Pages viewed, time on page, and links clicked.
• Referring website, search terms passed by your browser, and campaign tags in the link you arrived on.

3. Cookies and analytics

We use cookies and similar storage to keep the site working, remember form progress, and measure traffic. We use Google Analytics and our own first-party measurement to understand which pages help contractors.

You can block or delete cookies in your browser settings. Some parts of the site, such as saved form progress, may not work as well after that.

4. How we use your information

• To reply to your request and confirm territory availability.
• To prepare and run your strategy call.
• To deliver appointments, invoices, and account credits.
• To send service updates and, if you opt in, occasional educational email.
• To improve our pages, offers, and internal quality reviews.
• To detect fraud, abuse, or misuse of the site.

5. Legal bases

Where privacy law requires a legal basis, we rely on your consent for marketing email and non-essential cookies, on our contract with you to deliver purchased packages, and on our legitimate interest in running and securing the business.

6. Who we share information with

We do not sell your personal information. We share it only with service providers who help us run the business, and only as far as they need it.

• Hosting, database, and email delivery providers.
• Scheduling and CRM tools used to book and track appointments.
• Analytics providers that measure site traffic.
• Payment processors that handle package payments.
• Advisors, or authorities, when the law requires disclosure.

7. Homeowner information

When we book an appointment, we collect homeowner contact and property details from the homeowner during the booking conversation, and we pass them to the single contractor who owns that territory. Contractors must use that information only to service the appointment and must follow all laws that apply to their outreach.

8. How long we keep information

We keep contact and appointment records while your relationship with us is active and afterward for as long as we need them for accounting, dispute resolution, and legal obligations. Analytics data is kept in aggregate form. When a record is no longer needed, we delete it or strip identifying details.

9. Security

Our data is stored with reputable providers, protected in transit, and reachable only by team members who need it for their work. No system is perfect, so we also limit what we collect in the first place.

10. Your choices and rights

Email info@prebookedroofingleads.com to make a request. We answer within 30 days and will never penalize you for exercising a privacy right.

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete your information, subject to records we must keep.
• Withdraw consent for marketing email at any time using the unsubscribe link.
• Ask us not to share your information for cross-context behavioral advertising. See our Do Not Sell My Information page.

11. Text messages and calls

If you give us a phone number, you agree that we may call or text you about your request. Message and data rates may apply. Reply STOP to end text messages, or tell us on a call that you prefer email only.

12. Children

This is a business-to-business site. We do not target children and do not knowingly collect information from anyone under 18. If you believe a child sent us information, email us and we will remove it.

13. Changes to this policy

We update this page when our practices change. The effective date at the top shows the current version. Material changes will be noted on this page.