Commercial service

Inspection, estimate, and maintenance appointments,booked by a live human agent.

We book qualified homeowners into your inspection, estimate, and maintenance calendar. Every appointment is worked through a structured qualification conversation before it lands on your schedule, so the right visit type reaches the right calendar.

  • Ownership, roof age, and territory confirmed on the same call
  • Visit type sorted on the call: diagnostic inspection, written estimate, or paid maintenance
  • One roofing company per market, no shared inspections
  • Written to your calendar with a reference ID and call notes
  • Replaced at no charge if the appointment does not meet the Standard

The problem

Why most roof visits do not turn into sold work.

Inspection slots and estimator hours are the most expensive time on a roofing calendar. When they turn into empty driveways or price-shopping trips, everything downstream stalls.

  • Bookings without qualification

    Inspections booked from unqualified web forms show up soft. The homeowner is comparison shopping, the roof is not that old, or the address is outside the service area.

  • Slots filled by tenants

    Renters book inspections they have no authority to approve. Trucks roll to properties where no decision maker will be on site.

  • Estimates that were really inspections

    Some homeowners want a diagnosis, not a quote. Others want a quote before they have decided anything. Without qualification, estimators run both visits the same way and win neither. Scope stays vague, so the truck arrives without the right ladder, drone, or attic access plan.

  • Free-look hunters in the maintenance program

    Homeowners looking for a free look at their roof book into a paid maintenance slot and refuse to pay when the crew arrives. Anyone who never heard the program price on the call cancels once the invoice lands.

  • Ambiguous windows

    Vague time frames like "sometime Tuesday" invite no-shows. Without a confirmed window and a reference ID, the homeowner treats it as optional.

  • Manual calendar writes

    A setter who does not write directly to your calendar creates double-bookings and silent gaps. Reps stop trusting the schedule.

Our solution

What a booked roof visit looks like when it is run to a written standard.

Every inspection, estimate, and maintenance appointment moves through the same documented workflow before it reaches your calendar.

  1. Pillar 01

    Live-agent qualification on the same call

    The setter confirms ownership, roof age, condition, and territory before agreeing a window. Where the visit is an estimate, scope and prior work are captured too. Where it is paid maintenance, the program tier and price are stated out loud. Appointments are booked once the record is complete, not before.

    The full booking conversation is captured in structured notes.

  2. Pillar 02

    One documented workflow

    The PreBooked Qualification Process runs the same way for every visit type, in every market. No stage is skipped to hit a weekly number.

    See the PreBooked Qualification Process for the full workflow.

  3. Pillar 03

    A written pass or fail bar

    Six criteria decide whether an appointment is released to your calendar. Visit-specific checks (estimate scope, maintenance program fit, agreed window) are enforced during the same QA review. If a record does not clear all six, it does not reach you.

    See the PreBooked Appointment Standard for the current criteria.

The workflow behind this service

Every appointment moves through one documented process.

We do not reinvent the workflow per contractor. The PreBooked Qualification Process is the canonical four-stage workflow every record moves through before it reaches your calendar.

The bar we hold every appointment to

Six criteria decide whether an appointment reaches your calendar.

The PreBooked Appointment Standard is the quality bar enforced against the completed record during internal QA, before it is released to your calendar. If a record does not clear all six criteria, it does not reach you.

PreBooked Appointment Standard

Version 3.2 · Updated Jul 2026

Every appointment released to your calendar clears six pass/fail criteria: verified decision authority, service-area match, property and roof details, your specific qualification questions, an agreed appointment window, and a complete documented record. If a record misses even one, it does not reach you.

Operational proof

What sits behind every released appointment.

We do not lead with client counts. We lead with the operational artifacts that produce a qualified, booked roof visit.

  • Operational

    Structured qualification conversation

    A live-agent call that works ownership, roof age, condition, and timing before a window is agreed.

  • Operational

    Calendar confirmation

    The visit is written to the right calendar, inspector, estimator, or service board, with a PreBooked reference ID and a confirmed time window agreed on the call.

  • Operational

    Territory match

    ZIP checked against your approved territory file and the window checked against route capacity. Addresses outside coverage are declined on the call, not booked.

  • Operational

    Qualification worksheet

    A written record of ownership, roof age, condition, and reason for the inspection in the homeowner's own words.

  • Operational

    Scope and program notes

    For estimates: scope, prior work, and buying timeline attached so the estimator opens the day with context, not questions. For maintenance: program tier, price disclosed, and any prior service history.

  • Operational

    QA checklist

    A six-item internal QA checklist run against every completed record before the appointment is released.

Why contractors choose PreBooked

What separates this from a call center that just books slots.

  • Roofing only

    We only book residential roofing visits. Our scripts and criteria are built for how homeowners talk about roofs.

  • Scope captured before the drive

    Scope, prior work, and reason for the visit are documented before anyone leaves the office. The unit we optimize is not booked slots, it is the share of inspector and estimator hours spent in front of a homeowner who is ready.

  • Program-aware qualification

    Homeowners hear the maintenance tier and price on the call, not at the door. Free-look requests are routed away from your paid program unless you tell us otherwise.

  • One roofing company per market

    Inspections are exclusive to you in your metro. They are not resold, reshopped, or offered to competitors.

  • Written standards

    The Process and the Standard are versioned. When either changes, you can read exactly what changed and when.

  • Replacement, not refunds

    If an appointment does not meet the Standard, we replace it. Your calendar stays full and your invoice stays honest.

  • Direct calendar writes

    Appointments are written straight to your calendar, dispatch board, or CRM with a reference ID and full call notes.

  • Consultants, not order-takers

    We turn down markets that are not a fit. Every engagement starts with a strategy call.

Who this is for

Where inspection, estimate, and maintenance booking works, and where it does not.

Right fit

  • Residential roofing contractors with an inspection-first sales process
  • Companies whose in-home estimate is the primary sales event
  • Contractors running a defined paid maintenance or annual inspection program
  • Companies with a defined service area and pricing
  • Owners who want inspection and estimator hours filled with qualified homeowners
  • Teams that answer their phone and follow up same day
  • Contractors ready to work one metro exclusively with us

Not a fit

  • Solo operators without a follow-up process
  • Companies that want to buy shared or resold inspection leads
  • Companies that quote sight-unseen over the phone as their primary model
  • Contractors giving away free annual inspections at scale
  • Contractors who need PPC management or a new website
  • Teams looking for the cheapest option in the market
  • Businesses outside residential roofing

Frequently asked

What contractors ask before they start.

How is this different from buying inspection leads?
An inspection lead is a contact record. A PreBooked inspection appointment is a scheduled slot on your calendar with a qualified homeowner. Leads are shopped. Appointments are exclusive to you.
Do you book estimate appointments as well as inspections?
Yes. An inspection appointment produces a diagnosis. An estimate appointment produces a written scope and price. We surface the difference on the call so the right visit type is booked, and we write to whichever calendar matches your workflow.
Can the estimator see scope notes before the drive?
Yes. Scope, prior work, and reason for the visit are attached to the CRM record with a reference ID. Estimators open the day with context, not questions.
Will you send us tire kickers?
Tire kickers are what the Standard is designed to catch. Ownership, decision authority, and buying timeline are worked before the appointment is booked. Records that do not clear the Standard are not released or invoiced.
Do you book paid maintenance visits, and do you disclose the price?
Yes to both. Homeowners hear the program tier and price before a maintenance appointment is booked, so nobody is surprised when the crew arrives. Free-look requests are routed away from your paid pipeline unless you ask us to book them.
Can you route appointments to fit my service crew's day?
Yes. Service windows are agreed against the route parameters you provide during onboarding, so the day the crew runs is a day it can actually run.
What happens if an inspection does not show?
We replace any inspection appointment that does not meet the PreBooked Appointment Standard. There is no charge for a replacement.
Do you sell to my competitors?
No. One roofing company per metro. If your market is open, we onboard you as the only contractor.
How fast do appointments start hitting the calendar?
Most markets see the first appointments within two to three weeks of onboarding, after territory files, calendar routing, and CRM writes are set up.
Can you write into my CRM?
Yes. Confirmed inspections are written directly to your calendar and CRM with a reference ID and call notes.
What is a strategy call?
A 30-minute call where we review your service area, pricing, capacity, and current sales workflow. If we are not a fit, we say so on the call.

Coverage

Available across the United States.

The PreBooked Qualification Process and PreBooked Appointment Standard run the same way in every market we serve. Start with a featured metro or open the full directory.

Book your strategy call

See if your market is still open.

We work with one roofing company per Metro Area. In 30 minutes we will review your service area, pricing, and capacity, then tell you straight whether we are a fit. No pressure, no commitment on the call.

Book Your Strategy Call Or call (561) 782-3675

Clear contracts. No pressure. Limited territories.